Our specialist palliative care team works closely with other health professionals to ensure that our patients and their families receive the very best care available.
Our team of doctors ( palliative care specialists and medical officers with advanced training in palliative care), are available seven days a week and provide expertise in our Inpatient Unit, other hospitals and hospices and also to our clinical team and other health professionals who care for patients in the community.
Our team of palliative care nurses, provide for the needs of patients and their family/whanau both in the IPU and also those who are being cared for in their own homes or other care facilities. They work with our doctors to assess a patients needs and provide specialist palliative care throughout all stages of a patient’s life limiting illness. They also offer support, palliative care education and advice to patients, their families and carers, and other community based health professionals and support services.
Our Clinical Nurse Specialist, is based at hospice and works with the nursing team to promote clinical excellence and professional nursing practice at North Haven Hospice.
We also provide after hour professional advice and support for those who may be caring for patients in the community.
We have two counsellors who provide emotional support in a safe and accepting environment, for both the patient and their family / whanau. They are available to see people on their own or as a couple or family group. Support can be arranged both at Hospice and at home, face to face or over the phone. Counselling is also available for children and young people, for any issues arising from change, loss and grief. Our support continues after a death, with bereavement care provided as needed.
Our Tu Tumu Manaaki is available to walk alongside our patients and their whanau throughout their hospice journey. Supported by Kaumatua and Kuia, our Te Tumu Manaaki works with other Hauora providers and iwi representatives, and liaises with the wider community to provide for the needs of Maori when accessing hospice services. Our cultural care extends across all ethnic groups and we encourage our patients and their families to talk with us at any time about any specific needs they may require.
Spiritual care is a fundamental component of holistic care offered at North Haven Hospice. Spiritual care impacts on the physical, emotional, psychological and social wellbeing of all. At the end of life, spiritual wellness often becomes more significant in one’s search for meaning and purpose. The role of the Chaplain is ensuring people are ‘heard’ and their individual needs are met with dignity and respect, irrespective of beliefs or culture.
Our Chaplain is available to offer support for patients, family/ whanau in North Haven Hospice and in the community.
Our palliative care Pharmacist works closely with our doctors and nurses at hospice. She also practises as a Community Pharmacist and won the 2014 Pharmacist of the Year Award.
Our Social Worker supports patients and their families with many of the practical issues relating to their illness. Social support is integral to the care we provide and may range from assisting with queries regarding a wide range of social services including: access to other support services including residential care, provision of and access to equipment, information about benefits and pensions and funeral planning.