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Key info, facts and figures

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  • North Haven Hospice, Te Korowai Humarie, provides specialist palliative care for people living with any life-limiting illness, and support for their families/whanau and carers.

  • Hospice is about quality of life, helping patients live every moment in whatever way is important to them. Our care is holistic, embracing people’s physical, emotional, social, cultural and spiritual needs.

  • We are a community resource and there is no charge for our service, which is available to anyone in the entire Whangarei District, and the south-east of Kaipara District including Mangawhai, Maungaturoto, Kaiwaka, Topuni and Oruawharo  -  a total area of 3150 square-kilometres, and with a population of 100,000.

  • The majority of patients receive our care and support entirely in their homes or place of residence. Others may have a short admission to our In-Patient Unit, mostly for symptom management before returning home.

  • We offer a 24/7 telephone support service and our specialist nurses, doctors, pharmacist, family support team and Te Tumu Manaaki liaise closely with patients’ General Practice teams, District Nurses and other healthcare providers.  We also provide a palliative care service at Whangarei Hospital.

  • In the 2018/19 year, we provided care and support for 560 patients aged from 16 to 99 years-old, with on-average 120 patients in our care at any one time.  Whilst around two thirds of patients had a cancer diagnosis, one-third had other life-limiting illnesses such as heart disease, chronic obstructive pulmonary disease (COPD), renal disease, liver disease, and general neurological disease (e.g. motor neurone disease).

  • North Haven Hospice is only partly Government-funded, via Northland DHB.  The gap between the DHB funding received and the actual cost to provide the service we do is $1.89 million for the 2019/20 year. This is what we need to fundraise, which works out to over $36,000 every week.

  • Fundraising is essential for us to do. We rely on donations, community fundraising events, business support, grants, bequests, and Hospice Shop revenue.  Every dollar that is raised here, stays here, supporting local people facing the end of life and during bereavement, and providing an essential community health service.

  • We also rely on the incredible contribution by our amazing volunteers who selflessly give their time, skills and knowledge.  The majority of volunteers serve at our Hospice Shops in Whangarei’s CBD and Waipu, whilst others are based at the Hospice premises at Tikipunga and perform nursing support duties in our inpatient unit, reception, gardening, Life Reflections patient biography service, Nurturing Touch massage therapy, car valet and patient transport, etc.

  • Our vision: Compassionate communities that work together supporting people to live and die well  |  Hapori aroha e mahi tahi ki te tautoko i te iwi ki ora me te mate pai 

    Our vision recognises that good end-of-life and bereavement care is everyone’s business. We want to champion and support community initiatives that get people thinking and talking about death, dying and bereavement. We also want to encourage people to take some action to support those who are dying, those who are providing care, and those who are grieving.