At North Haven Hospice, we put you in charge of your living. This means we encourage you to live every moment as you wish, while we support your ability to do just that.
We are so much more than dying. At North Haven Hospice, we are here to wrap a cloak of care around you, your family and your whānau, offering comprehensive support that goes beyond managing physically complex symptoms.
The care we provide is individual to you and your needs, maintaining your comfort and dignity as a person.
We support you wherever you live and 95% of our care and support services take place in your home – whether that’s your own home, a family member’s home, or another place of residence. If you are in Whangārei Hospital, we can visit you there too.
While 95% of our care and support services take place in your home, we have 6 rooms at Te Whare Hūmarie, in Tikipunga, Whangārei, where closer attention and specialised care can be provided as needed.
Referred to as our In-patient unit or IPU, this space is dedicated to complex symptom management, respite care, and end-of-life care.
Whether you need a short stay to better manage symptoms and medication or to give your carers some time to focus on other matters, our IPU is a compassionate and supportive environment designed to meet your needs.
At North Haven Hospice, we understand that a life-limiting condition or terminal illness affects not just the person diagnosed but their entire family and whānau.
Our Family Support team at North Haven Hospice is dedicated to helping you and your whānau before, during, and after death. Whether you are working out how to live with a new and difficult situation, or preparing for the loss of a loved one, we are here to offer understanding, advice, and care.
Not normally – most people are looked after at home and are able to die where they choose.
For people who require closer monitoring or whose symptoms are difficult to manage at home, short-term stays are usual at our in-patient unit (IPU), Te Whare Hūmārie, in Whangārei. Most people stay between five to seven days, and return home once they are ready. Sometimes we also prove respite care to allow carers some time to focus on other matters, knowing their loved ones are well cared for by our team.”.
A small number of people choose to die at North Haven Hospice as they feel secure and well cared with our nurses and doctors around them or they may prefer North Haven Hospice to the hospital for their last few days.
Being referred to us doesn’t always mean that death is likely to happen straight away. It depends on how early your illness or life-limiting condition was diagnosed. Most people are referred to our care when they are expected to live for 12 months or less.
Hospice care means that a person’s symptoms are complex and often require specialist expertise to help.
People in our care are always in control of the decisions regarding their treatment and how they and their family and whānau are supported.
As a community charity, our services are free.
We are partially funded by the government but need to fundraise every year to meet the remaining costs of operating. Our services cost $22,000 per day to provide the level of care and support we offer, however we are determined to keep our services free for those who need us.
At North Haven Hospice, we understand that you may be overwhelmed by your condition and diagnosis. Each individual has a unique set of circumstances and situation. Sometimes the medical language used can be confusing or simply not understood.
We have compiled a some key resources to help you through these difficult times.